Q: What type of services do your Company / Agency offer?
A: We offer a wide range of Healthcare services including in-homecare for our seniors, and others with mild illnesses. We also offer cleaning services for residential and commercial purpose. Please call our customer service representative for more details or Email customerservice@vinonagroup.biz.

Q: What special services do your Company / Agency offer to its clients?
A: We offer special services such as errands, doctor's appointments, or escort to visit senior centers as well as medication monitoring. However, we do not provide medical services. We also help with housekeeping tasks, grooming and many more. Please call for more details or Email us.

Q: Does your Company / Agency offer medical services?
A: No. We do not offer medical services. All we offer right now are non-medical services but we are working towards getting medical personnel like Nurses and Nurse practitioners on a contract basis to work with our clients and their family members who may be in need of these services. Call us for more details or Email us at

Q: Does your Company / Agency provide transportation services to clients for doctors' visits and errands?
A: Yes, many of our employees are licensed drivers with good and clean RMV records. Our employees can transport clients to their dental or medical appointments, including gyms and excursions. Our clients may offer to use their own car if they wish to do so. Our employees may offer to drive them depending on the agreements. VinonaGroupServicesUSA, of course, carries supplemental insurance, though an affordable surcharge will be assessed to defray the cost to our employee's auto usage and to the insurance, if the employee's vehicle is used. The surcharge is usually done through agreement between the two parties. Please call us for further details.

Q: What if a caregiver sent to look after my Mom or Dad gets sick or the person is temporarily not available?
A: Not to worry! We have one of the best replacement policies. Usually, our staff will advise the company/agency immediately and we will send in a substitute whose skills and experience are equally the same.

Q: My Mom or Dad needs 24/7 care. Can your company / agency provide this service?
A: Yes! We have a live-in or a 24/7 coverage as needed or per request services. We would not only provide these services for your Mom or Dad, we will send dedicated, hardworking and experienced caregiver(s) to care for your loved ones.

Q: Are your services affordable?
A: Yes! Our rates are affordable. In fact, your first appointment with us is a 5% off and our in-home assessment is free. Please call us at 508-584-4499 and ask to speak with Andy Johnson or email us at customerservice@vinonagroup.biz.

Q: What is Home Care?
A: Home Care is a general term used to reflect a wide range of social, medical and non-medical support services that are conducted for purposes of enabling compromised individuals to live safely and independently in the comfort of their own homes and communities.

Q: Who purchases Home Care Services?
A: Home Care Services are purchased by a wide range of individuals and organizations. They included the elderly, the housebound, the disabled, those with chronic illnesses, those recovering from acute illnesses or surgeries, family caregivers, accident victims, those who are mentally or emotionally handicapped, those requiring transportation and errand running and those requiring social outing and many more.

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